Community Ideas

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Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to view the status in their profile. It would make things a lot easier to have this presence state visible in the list view. Bonus if the company contacts could be sorted/grouped by dept.

  • Chris Rosa
  • Sep 2 2021
  • Attach files
  • Tom Barnard commented
    23 Nov 07:59pm

    When we type in name on dial pad there is no indication of users status. It should show something like, Available, DND, Out of Office, Currently on Call, etc.

    Our phone systems from 15 years ago showed this basic information. We could easily see if someone was currently on a call or not.

  • Guest commented
    28 Sep 02:32pm

    When typing an employee name in the dial pad it shows their status before you call them.

  • Bill Jackson commented
    9 Sep 04:42pm

    Please fix this !!

    It's ridiculous to not see status info at a glance...why do we have to click on a contact first to see this, isn't that the point of having this list?!?!?

    In addition to a colored circle, any custom status messages should be displayed at all times as well.

    Thank you

  • Justin Mead commented
    3 Sep 03:20pm

    Attached is a sample image where, once clicked, status appears. User would like this status indicator applied to entire contact list without need for manual interaction.

  • Justin Mead commented
    3 Sep 03:16pm