Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to view the status in their profile. It would make things a lot easier to have this presence state visible in the list view. Bonus if the company contacts could be sorted/grouped by dept.

  • Chris Rosa
  • Sep 2 2021
  • Attach files
  • Guest commented
    28 Sep 02:32pm

    When typing an employee name in the dial pad it shows their status before you call them.

  • Bill Jackson commented
    9 Sep 04:42pm

    Please fix this !!


    It's ridiculous to not see status info at a glance...why do we have to click on a contact first to see this, isn't that the point of having this list?!?!?


    In addition to a colored circle, any custom status messages should be displayed at all times as well.


    Thank you

  • Justin Mead commented
    3 Sep 03:20pm

    Attached is a sample image where, once clicked, status appears. User would like this status indicator applied to entire contact list without need for manual interaction.

  • Justin Mead commented
    3 Sep 03:16pm