RELATED IDEAS
I need to send a Text message from a group/team
We have a group of Guest Experience Liaisons. When sending Text messages to our Guests, we want the text message to come from the group/team rather than an individual so that when the guest responds, the message appears for the entire group and not just the individual who sent to text message.
Hi, you can do this by creating a group text, where you can include each member of your team and your guest. Here's a link to learn more: https://support.ringcentral.com/app/phone/desktop-web/sending-group-text-message-ringcentral-app.html
If you'd like to have multiple people respond to messages on one number, please add your vote to this idea: https://ideas.ringcentral.com/ideas/CUSTCOM-I-3293
Thanks!