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Status Implemented
Created by Karla Talamantes
Created on Nov 3, 2020

Export daily data from the analytics portal for more than one day at a time.

In the analytics portal, data can be pulled to see how many outbound calls were made on a specific day or for a rage of days. When the data is pulled for more than one day, there is no way to see that data devived into how many outbound calls were made each of the days, it only gives a total. If there were a way to pull the number of out bound calls made each day for a week, then the data would not have to be pulled day by day.

Product Line RingCentral Analytics
  • Admin
    Pratibha Pandit
    Feb 23, 2022

    Dear Customer,

    Thank you for your feedback. Your need has been addressed.

    We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. LOB Analytics features a graph builder where you can plot the data you need on hourly, daily, weekly basis as these types of breakdowns are suitable for a visualization. However, you can also download this data and the downloaded file will include both the chart as well as the hourly breakdown data.

    Learn more about LOB Analytics here:

    Refer User Guide

    Watch Video Tutorials

    -RingCentral Analytics Team

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