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Status Implemented
Created by Guest
Created on Nov 3, 2020

Allow the operator extention to be call queue

I need all of my business lines to ring as the operator because I am not always available but I also need to be able to text from my main company number. The message needs to play when a customer calls my company so removing the option to press 0 for the operator is not an option for me.

Product Line RingCentral App
1 MERGED

allow main company # to text

Merged
if the office assistant handles all calls to the main company line, they should be able to text also.
Guest about 1 year ago in RingCentral Admin Portal 0 Implemented