RELATED IDEAS
Allow the operator extention to be call queue
I need all of my business lines to ring as the operator because I am not always available but I also need to be able to text from my main company number. The message needs to play when a customer calls my company so removing the option to press 0 for the operator is not an option for me.
| Product Line | RingCentral App |
Hello, we're going to mark this ideas as implemented as you can allow the operator extension to be a call queue, and invite you to vote on this idea specific to texting from the main number: https://ideas.ringcentral.com/ideas/ENTCOM-I-141
You're able to set the dial 0 option to connect to extension/call queue. To learn how to do so, please review this article: https://support.ringcentral.com/article/9796.html