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Status Under review
Categories RingCentral Web/Desktop App
Created by Guest
Created on Sep 7, 2021

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Able to share RC App via screen share while in an RC app video

I need to be able to train agency staff on the use of RC app and troubleshoot as problems arise. It is very challenging now, due to the fact that when you share your screen when in an RC app meeting you are unable to actually share the RC app itself. Therefore the meeting participants cannot see what I am doing.

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  • Rylie Perrault
    Reply
    |     Sep 9, 2021

    Hi, thanks for coming to the ideas portal. You should be able to see the RC App via screen share. If you are experiencing issues with this, please post screenshots of what you're experiecing so we can assist, or talk to technical support here.