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Status Under review
Created by Guest
Created on Sep 7, 2021

Set task, notify assignee

When setting a task for a team member, currently they are not "pinged".
We have many "teams" set up with multiple members on each team.

It would be most helpful when assigning a task, the team member the task is assigned to is notified rather than just having to periodically checking tasks throughout the day. Sometimes the task could be completed within a few minutes however it may be hours or the next day before the team member checks tasks.

Currently if a team member is mentioned in a team, they are notified. Could a feature be added if a team member is assigned a task that they are notified?

  • Rylie Perrault
    Sep 9, 2021

    Hi, thanks for coming to the Ideas Portal!

    Team members are notified of a task following the notification preferences they have set for that channel. So if they have the "ping" on for the channel that the task is assigned to, they will receive a "ping" for the task.

    However, if the asignee has notifications turned off, they won't receive the task notification.

    We will make sure your idea of an added setting where a person can choose "notify if task is assigned" gets to the correct team, thank you!