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Status Under review
Categories RingCentral Admin Portal
Created by Guest
Created on Sep 9, 2021

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3rd party multi factor authenticator

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?

  • Post comment
  • Michael Antrim
    Reply
    |     Jul 7, 2022

    This is a MUST HAVE feature.

  • Brian Flory
    Reply
    |     Jul 6, 2022

    Please add this function so we don't have to move away from Ring Central!

  • Mike Spurr
    Reply
    |     Jul 6, 2022

    Agreed,

    We just migrated a google voice number to Ring Central and will have to migrate away from this for the same reason if it cannot be enabled.

  • Josh Seibert
    Reply
    |     Jul 5, 2022

    We use SMS messages for 2FA/MFA from a lot of different vendors. Forcing our users to utilize their personal phone number for 2FA/MFA breaks our process and creates a weakness in our companies Cyber Security. I can't stress how imperative the external SMS feature is to us.

    Mimecast, Okta, Gmail, Microsoft, and MANY others.

    Please make this a priority.

    Sincerest Regards.