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Status Under review
Created by Guest
Created on Sep 9, 2021

3rd party multi factor authenticator

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?

  • Michael Antrim
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    Jul 7, 2022

    This is a MUST HAVE feature.

  • Brian Flory
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    Jul 6, 2022

    Please add this function so we don't have to move away from Ring Central!

  • Mike Spurr
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    Jul 6, 2022

    Agreed,

    We just migrated a google voice number to Ring Central and will have to migrate away from this for the same reason if it cannot be enabled.

  • Josh Seibert
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    Jul 5, 2022

    We use SMS messages for 2FA/MFA from a lot of different vendors. Forcing our users to utilize their personal phone number for 2FA/MFA breaks our process and creates a weakness in our companies Cyber Security. I can't stress how imperative the external SMS feature is to us.

    Mimecast, Okta, Gmail, Microsoft, and MANY others.

    Please make this a priority.

    Sincerest Regards.