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Status Under review
Created by Guest
Created on Sep 14, 2021

Disable email notifications for call recordings

We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.

  • Joe Cache - 1601
    Dec 29, 2021

    Add to this the sending of an email for each Group/Queue that the staff member is in - multiple times - each time.

    We then have a flurry of emails/calls about, 'what is this - why am I getting this' - every single time...





1 MERGED

Email notification of Call Recording

Merged
Please add an email notification for Call Recordings, similar to Voicemail Notifications. This would streamline our Call Recording process.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review
1 MERGED

Turn off email notification for Automatic Call Recording

Merged
Would like to add the feature to turn off the monthly email notification sent out to all of the users whose automatic call recording is enabled.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review
1 MERGED

Email notifications for "Automatic Call Recording Turned On" - change content for reminders vs. notifications

Merged
Once a month our account owner gets an email for each line that automatic call recording was turned on, when the settings have not changed. I contacted support to ask why this was happening since he was getting concerned that something was happeni...
Alexis Moore 11 months ago in RingCentral Admin Portal 0 Under review