Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Virtual Phoneservice for Freshdesk

Integration with Freshdesk Phone Service in the Ticket System

  • Guest
  • Sep 14 2021
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  • Admin
    Rylie Perrault commented
    16 Sep 04:32pm

    Hi, thanks for coming to the Ideas Portal!

    RingCentral offers multiple integrations with Freshdesk, depending on your needs. Please take a look at these by visiting this link and searching "Freshdesk".

    If none of these suit what you are looking for, please reply to this thread with more details!