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I need to have real time performance reports like the one available with live reports
Thank you for your feedback. Your need has been addressed.We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. LOB Analytics updates data as soon as calls are completed. This may address you need. For all real-time applications, Live Reports is our offering.
Learn more about LOB Analytics here:
Refer User Guide
Watch Video Tutorials
-RingCentral Analytics Team