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Status Under review
Created by Jacob Reeder
Created on Sep 15, 2021

Conversation-Specific Notifications on Mobile App

Right now (at least on iOS), all chat notifications from RingCentral are grouped under a single notification group, regardless of which contacts are involved.

For iOS's native text message app, each conversation is a separate group of notifications. This is much better, since someone glancing at their notifications doesn't need to sift through all the messages to find the one conversation they cared about.