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Status Under review
Created by Jacob Reeder
Created on Sep 16, 2021

Add condition to custom call handling: internal vs. external calls

Users may like the ability to have internal calls routed differently from external calls.


For instance, having the ability to use this condition would allow a user to have all linked phones ring for a colleague, but only have the desk phone ring for a client.

2 MERGED

Allow Intraoffice Calls After Hours

Merged
Our office hours are 8-5. During those times, our employees can call/ring each other and talk. However, if it is before we open or after we close, when they call each other, it follows the after-hours rules. I would like to propose adding an optio...
Guest over 1 year ago in RingCentral Phone 0 Under review
8 MERGED

I would like there be separate rules for internal & external calls

Merged
I have a ring group where all phones can pick up calls from all numbers. The problem I'm having is now when I need to transfer calls internally, it also rings to all phones. I want it so when external calls are made, it rings to all phones, but wh...
Melina Pena 11 months ago in RingCentral Admin Portal 1 Under review