Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Notification via call to an external number for new voice mails

Use case: Patients leave voice mail to the extension of the doctor on call. Doctor may or may not be running RC app on the phone. Need a way to notify the doctor, by calling the doctor at the mobile number and at least announce there is a new voice mail.

  • Guest
  • Sep 18 2021
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  • Jennifer De Guzman commented
    19 Sep 12:37am

    We need the ability to have call notification for voicemail message and ability to upload an audio file from local storage of mobile device to the RC app to have longer audio notification

    At the moment there is no option for call notification for voicemail message and no options for audio file with longer duration and no option to upload audio file on the RC mobile app. No option as well to set the tone to repatedly play. Hoping for the option to be available on the next update.