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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Sep 21, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-5 Adjust how missed calls are categorized for group calls.

Make phones work together in unison Merged

Currently when our phones ring through the main line it rings to all phones in the office ring group. One person obviously takes the call. All the other phones show that there was a missed call. This can be confusing in the office and cause someone else to call back and say, hi we missed your call when in fact we did not. I suggest a fix to show that the call was answered and not missed.