Skip to Main Content
Status Under review
Created by Jen Zimmerman
Created on Sep 21, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1573 report for call queue member status at different times.

Report for Call Queue Merged

Ability to run a report on agent's availability in a queue. Should include log-in and out times along with hours in the queue.