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Feature to rename participants in RCV
in the RCM we were able to rename participants who called in from cell phones so that we knew who it was - now with the transcription service available it's really hard when there are more than one person logged in as "guest". it would be SUPER helpful to have the ability to change the name to who they actually are back! I thought it was odd that RCV didn't have this same basic feature as the RCM.
If this isn't fixed very soon we will be leaving the platform - quite concerning that a move to the RCV platform = fewer features.
We have many people who call in to a video meeting, and now we dont know who each caller is. Also some people now just say guest. Allowing the host of the call to rename is critical!
Agree with comment-"This is a fatal flaw for my company."
Our users really miss the ability to rename themselves once they are in a meeting. We have a number of users who join as "Guest", but then we can't tell who is who.