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Status Future consideration
Categories RingCentral Phone
Created by Ty Stephens
Created on Sep 22, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-28 Allow users to record snippets of calls.

Ability to only record single leg of Call Merged

We often need to record our Agents making calls, but due to the nature of the calls, we do not need to record the Participant leg. As such, we would like to have the ability to only record one leg of the call