RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-28 Allow users to record snippets of calls.
Ability to only record single leg of Call Merged
We often need to record our Agents making calls, but due to the nature of the calls, we do not need to record the Participant leg. As such, we would like to have the ability to only record one leg of the call
