Community Ideas
Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
Dear Customer,
Thank you for your feedback. Your need has been addressed.
We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.
LOB Analytics features a graph builder where you can plot Calls & metrics about call handling behavior to see them broken down by hourly, weekly or monthly trends across various date-time ranges. This will help you understand the peak hours.
Learn more about LOB Analytics here:
Refer User Guide
Watch Video Tutorials
-RingCentral Analytics Team
Hello there!
We can use live reports for this. Don't hesitate to get in touch with your Account Manager to discuss it. Also, check this link to know more https://support.ringcentral.com/article/RingCentral-Live-Reports-Feature-Overview.html. Thank you!