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Status Under review
Created by Derek Sorg
Created on Sep 23, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1636 Call forwarding to the RingCentral Mobile App when direct user extension was dialed..

Extension call forwarding to RC app Merged

I have an extension set up that forwards phone calls to a mix of standard user desk phones and limited user desk phones. I would like the standard users RC mobile app to ring when the extension is dialed (just like their desk phone does). It seems to me that if a call is forwarded to a user, it should be able to ring to all user apps and devices.