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Status Under review
Created by Guest
Created on Sep 24, 2021

Recovery or Holding of Deleted Extensions and Data

Extensions and user accounts should not be instantly purged and deleted. All messages and voicemails must be able to be recovered if accounts are accidently deleted.

Just like numbers removed from an account. Extensions and the data tied to the user should have a waiting period before being permanently deleted from the system.

  • Rylie Perrault
    Reply
    |
    Sep 30, 2021

    Hi!

    Check out RingCentral Archiver: https://www.ringcentral.com/apps/ringcentral-archiver.
    This feature will allow you to retrieve old messages and voicemails.

    If this does not address your request, please let me know.

    Thank you!