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Extensions and user accounts should not be instantly purged and deleted. All messages and voicemails must be able to be recovered if accounts are accidently deleted.
Just like numbers removed from an account. Extensions and the data tied to the user should have a waiting period before being permanently deleted from the system.
Hi!
Check out RingCentral Archiver: https://www.ringcentral.com/apps/ringcentral-archiver.
This feature will allow you to retrieve old messages and voicemails.
If this does not address your request, please let me know.
Thank you!