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Status Planned
Created by Guest
Created on Sep 27, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3873 Silence ringing while on an active call.

Block or silence incoming calls from mobile network while making calls with RingCentral mobile app. Merged

On the mobile app it would sure be nice to have the option to have the option to be able to either silence or send incoming personal calls to voicemail. I know other calling apps I have used have this ability, but RC does not seem to have it. It is SUPER annoying to be on a business call and have your cell phone (that you're using for the business call) start ringing and it completely interrupts the conversation with even the party on the other end of the RC call not being able to hear anything but the ringing phone. Also, on the flipside, if you could have an option where if I am on a personal call and someone calls in on the RC app to also either have that ringer silenced or be routed to voicemail, that would be equally important. This is a big issue with the mobile app... hopefully you can get it fixed. Thank you.