Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1179 Extended waiting time while in queue.

Extending wait times for call queues Merged

Some customers do not feel contact center is a fit however they need the longer wait times in their queues. Based on customer feedback it sounds like Zoom has come out with this feature within their voice product.

  • Guest
  • Sep 29 2021
  • Under review