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We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
No, on the softphone.
SWS Equipment, Inc.
PO Box 13040 | Spokane, WA 99213
Phone: (509)533-9000 | Direct: (509)340-2393
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Hi, thanks for coming to the ideas portal!Are you requesting that status be shown on the contacts page?