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Make notifications for queue voicemail selectable

A queue has managers and members. Currently they all get an email when a voicemail is left. However, all our queues are for teams with a group email. So I would like to be able to turn off notifications for managers and members and just set the team email address for notification.

  • Chris Waddington
  • Nov 6 2020
Product Line RingCentral Phone
  • Attach files
  • Guest commented
    28 Jan 02:14pm

    I agree with Chris; this is my organization's setup as well and the resulting duplication of notifications that the system limitation today causes seems like it should be easy to address by simply allowing admins to preference notifications for the queue admins.