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Status Implemented
Categories RingCentral Analytics
Created by Guest
Created on Oct 5, 2021

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User self performance reports

This feature would be to allow users access to their own performance reports and no other users` performance reports. This would allow normal users to be able to access just their own performance reports.

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  • Admin
    Pratibha Pandit
    Reply
    |     Feb 28, 2022

    Dear Customer,

    Thank you for your feedback. Your need has been addressed.

    We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility. You can create dashboards and share it publicly in LOB Analytics. Also, LOB comes with in-built data visiblitiy controls where a standard user can see their own call performance data as long as they have access to Analytics Portal.

    Learn more about LOB Analytics here:

    Refer User Guide

    Watch Video Tutorials


    -RingCentral Analytics Team