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Status Under review
Created by Maria Della
Created on Oct 6, 2021

Have separate Prompts Library for each site

Two companies are being managed in one account through Multi-Site. The Super Admin will give access to one of the Users of the other company so they will have access to their IVR Menu. However, that User shouldn't have access to the greetings under the Prompts Library.

  • Bryan Starr
    Sep 22, 2023

    The issue is when someone is given IVR permission for a single site, they see all the IVRs for the company. Worse, they can change or delete Prompts for offices in other states because their is no site associated with prompts in the library