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Status Under review
Categories Hardware
Created by Alex Hodge
Created on Oct 6, 2021

Pick up call should display who the call has now been picked up by

(Using VVX 450) Currently when you call someone and they're unavailable, a user has the ability to pick up the call within their vicinity. When they do so, the caller doesn't know who's picked up the call. It still says the original person that they called as answering it. This is extremely confusing for the person initiating the call.


A way to show a parked call was picked up.

Although a call was picked up from being parked, I could not tell if the caller was still waiting to be helped. It would be great if we could see the call was picked up by someone.
Mimi Guillen over 1 year ago in RingCentral Phone 0 Under review