RELATED IDEAS
Add Back the Option to Transfer a Call Directly to Voicemail
We use this feature all the time; especially now that we are working remotely. If we IM a user in the RC app to see if they are available to take a call. If they are not we would send the caller directly to VM. This happened yesterday and our owner was in a meeting when his phone went off. He was not happy that the call came through. We explained that the option to transfer to VM was gone. PLEASE PUT IT BACK. We and our clients need it.
| Product Line | RingCentral App |
1
MERGED
Blind transfers to voicemail
Merged
We desperately need to be able to conduct blind voicemail transfers so that it goes directly to someone's voicemail without ringing the extension owner. This "dumps" calls to voicemail (useful for sales calls or if the person is busy and doesn't w...
1
Under review
Hey, thanks for sharing this idea. We are working toward feature parity for the RingCentral App.
Stick with us as we're working to improve!