Allow multiple people to call monitor at the same time

surprised to see that this was not already a feature.

We need this feature for training please.

I'm reaching out to advocate for an essential feature enhancement that has become increasingly pertinent in our current remote work environment: enabling multiple people to simultaneously monitor a single call.

In today's ever-evolving business landscape, there's a pressing need to ensure seamless communication and training. The ability to allow several team members to listen in on one call concurrently would provide unparalleled benefits:

1. Collaborative Training: This feature would dramatically simplify the onboarding process for new team members. With simultaneous call monitoring, trainers can efficiently work with multiple trainees at once, ensuring that they all receive the same insights and clarifications in real-time.

2. Streamlined Process: Bypassing the need for physical connectors such as 'Y connectors', this digital solution would be more sustainable and less prone to technical issues.

3. Enhanced Scalability: Companies, both large and small, are constantly striving to scale their operations. This multi-monitoring feature would greatly accelerate training processes, allowing businesses to expand their teams and adapt to increasing demands with agility.

The modern workspace requires tools that can support dynamic team interactions. Call monitoring in its current form is commendable. Still, by adding the capability for multiple people to listen in concurrently, you would be pioneering a transformative shift in how companies can more efficiently educate and communicate.

I earnestly hope you will consider this proposal. Such a feature would undoubtedly fortify RingCentral's standing as a forerunner in communication solutions tailored to contemporary business needs.

This feature will be very valuable for training purposes. Our company is fully remote, so when we train multiple new people it is difficult to have to arrange conference calls or add people to a call just so they can listed in. It would be much easier if we could just allow multiple people to monitor calls at the same time.

You guys should vote on this ticket if you want to have the ability to monitor calls without having to click everytime they get on the phone but to just monitor the user till you disconnect. https://ideas.ringcentral.com/ideas/CUSTCOM-I-7546

I don't know if I comments are taken into consideration when adding feature requests but also having a button available when the call notification comes in to monitor the call instead of answering when it rings.

I agree, we were hoping this would be a feature included already as well for training purposes.

This would be SO helpful. I'm not sure a work around process for this in the meantime. We rely on this for training purposes and currently have a bunch of new employees needing training at the same time.