Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Custom audio for call recording notifications

We would like the see a feature that allows us to upload a custom audio file that plays when pausing and resuming recording.


Instead of the default message that plays when you pause and resume the call recording (when taking payment details for example) we would like to be able to play a custom recording which we can upload via the admin portal.

  • Gary Bebbington
  • Oct 13 2021
  • Attach files
  • Guest commented
    19 Oct 11:39am

    This would be really beneficial to have. Surprised it isn't available as a feature already.