Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-749 Offer ability to track time spent accepting queue calls (as well as, on different statuses - available, busy, DND).

Track How Long Call Queue Members Have "Available To Accept Queue Calls" Enabled Merged

With more people working from home, we would like to ability to see in our Reporting the metric of how long a call queue member has the "Available to Accept Queue Calls" enabled.

  • Trevor Robbins
  • Oct 13 2021