Skip to Main Content
Status Already exists
Created by Guest
Created on Oct 18, 2021

Indicator on RingCentral App for Failed SMS Sent

Hi Team,

Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing.


Right now it is not showing any error message

  • Celene Mendoza
    Feb 21, 2022

    Hello,

    You merged my idea with this one, but my idea is different.

    The indicator for failed SMS does not show in the Desktop app, only in the phone app. I'm suggesting the indicator shows in the Desktop app too.

  • Admin
    Jennifer Del Rosario
    Jan 14, 2022

    Hi All!

    There is an indicator in our app if the SMS sent is failing.

    Check this screenshot below. Thanks!

1 MERGED

Indicator on RingCentral App for Failed SMS | Desktop App

Merged
Please have or put an indicator to RingCentral esktop app so that we can easily check if the SMS we sent is failing. Right now, it is only available on mobile app
Jenny Remolacio 10 months ago in RingCentral Web/Desktop App 0 Already exists
1 MERGED

Show texts that were not sent

Merged
On the phone app, texts that did not go through are marked to point out the message was not sent, but that is not the same in the computer app. So after a couple days without a response, I have to go to the phone app only to find out none of my te...
Celene Mendoza 9 months ago in RingCentral Web/Desktop App 0 Already exists
7 MERGED

When Text Messages Fail Send an Email Alert

Merged
There are currently no notifications when something fails. Text messages failed and we were not notified. Please add functionality to send an Email Alert when a text message fails. Also, failures only show on the mobile app. They are not visible o...
Guest over 1 year ago in RingCentral Phone 0 Already exists