Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Have the IVR Visual Editor work with any role domain selected

When customer have a custom role and in that custom role, if they chose a domain role other than ''Company'' They will not have be able to modify or make changes in the IVR Visual Editor

Why is it useful:

-It will help customer that have a custom role and a different site to be able to use the IVR Visual Editor

Who would benefit from

-Any Admin of a site trying to use the IVR Visual Editor

How should it work

- When an agent has a Custom role and a domain role different than ''company'', they should be able to use the IVR Visual Editor. It would help site admins greatly with the IVR Visual Editor

  • Guest
  • Oct 20 2021
  • Under review