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Status Under review
Categories RingCentral Web/Desktop App
Created by Guest
Created on Nov 6, 2020

RELATED IDEAS

Ring Central (Classic) red customizable "Busy" Status

Please consider providing a way to set a red "Busy" Status manually without blocking message sounds the way the "Do Not Disturb" Status does in Ring Central (Classic).

Preferably a customizable Status where you could put a Red busy color, and then type in the reason for "Busy" (i.e. - Away, Training, etc ...).

Product Line RingCentral App
  • Post comment
  • Lisa Olson Director of Customer Engagement ICE
    Reply
    |     Feb 28, 2022

    PLEASE bring back the customizable feature. This is a MUST!!!!!

  • Jake Fletcher IT
    Reply
    |     Feb 28, 2022

    Please bring back this classic feature from RC Phone. We would like the ability to customize the busy status and have red busy back along with red DND.

1 MERGED

Add Busy red Status botton

Merged
Sometimes im busy working with a coworker on a project via glip and i want others to be able to contact me, but know that im busy instead of putting in the DND
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review
1 MERGED

Create BUSY share status for GLIP

Merged
Current BUSY status is no longer available in the latest version of GLIP. Busy status only shows if a user is on a phone call received through RC. Users should have the option to change their status to BUSY (show RED dot) as needed. This used to b...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review
1 MERGED

add "Busy" status option in RingCentral app

Merged
This is a helpful status for when you don't want to block all incoming calls with Do Not Disturb, but just want to signal to the rest of your team that you are Busy, but can still accept urgent calls.
Josh Berman over 2 years ago in RingCentral Web/Desktop App 0 Under review