Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Add Call Monitoring Feature to Call Groups

I just realized about two months ago that the call monitoring features on Group Groups have been removed. We need this feature because our company uses this to train our newly hired sales agents. Call queues is not an option for us because all of our hunt calls goes to the call groups.

  • Guest
  • Oct 25 2021
  • Already exists