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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4750 Mute incoming call notifications while currently on a call.
When on an active call, if a new call comes in, the app rings with the full ring until you chose an action on the incoming call. This is very distracting and jarring. A way to have those just be maybe a single tone or silenced instead of that full ringing would be exceptional.
I would also like this feature. After over an hour on support today to try to get this set up, I was told it was not available. Kinda seems like a no brainer option to me. Very difficult to focus on the call you are on with the overlay of an audible ring of an incoming call!
a text message going out that would say "we will call you right back" would be great
We really need this too. Just a like a mobile phone we should have the option to turn on or off Call Waiting.
I contacted them and they fixed it somehow so if I am on a call the second call goes right to voicemail. I couldn't hear anything on the current call when that happened. It took some time to get it figured out but it is so much better now.
I would suggest that there be a selection to make it go to voice mail or ring as noted by Eric Reding.