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Status Planned
Created by Guest
Created on Oct 28, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-4057 Clicking Ignore Call or Declining the call does not stop ringing other assigned devices.

Option to activate desktop apps and mobile apps as separate entities Merged

This is a suggestion to make things easier for admins who frequent Service.RingCentral.com to manage users.

I think it would be a good idea for admins/users to be able to choose whether they want to make the desktop applications active OR the mobile app, not just both at the same time as it currently is.


Example, say I wanted to strictly use the desktop applications, there would be an option to activate it as an option by itself in the call handling and forwarding section on Service.RingCentral.com/application/users.....etc.


Conversely, if that function was initiated, there would also be an option for users to activate the mobile application by itself as well (since the current option groups the desktop and mobile apps together).