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Status Under review
Categories RingCentral Phone
Created by Denice Abbey Dizon
Created on Nov 1, 2021

Being able to provision 2 or more Digital Lines on 1 desk phone

Being able to provision multiple lines under one phone so they may be able to receive and distinguish calls from multiple business/TN using just 1 device

  • Joe Cache - 1601
    Nov 5, 2021

    You can already do this - if you have access to the phones web GUI. The 2nd/3rd/etc. lines - these would need to be set up as GENSIP and not the model of the phone. Those credentials would then be entered on to the Account 2/Line 2 (depending on which phone)

    We have several staff that are set up this way on both Yealink and Polycom phones. Let me know if you would like to see screen shots of the GUI.

    There's just not a click-and-provision automated setup to do this.