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Status Under review
Categories RingCentral Admin Portal
Created by Guest
Created on Nov 1, 2021

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I need a extension of call recording lasting longer than 3 months.

I am disabled and as a result I rely on my recording to keep up with the conversations I have with my customers. I can not do written due to my disability. Any chance RingCentral and make a special arangment for disabled people to keep the recording for one year instead of 3 months?

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  • Jennifer Del Rosario
    Reply
    |     Nov 2, 2021

    Hello there!

    We can use our archiver feature for your needs. Click here to know more https://support.ringcentral.com/article/8913.html.

    Thank you!