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Status Under review
Categories RingCentral Video
Created by Doug Artis
Created on Nov 2, 2021

Volume for Ring Central Video Connecting Tone

When connecting to a co-worker with Ring Central Video, the tone that plays is VERY loud. There appears to be no way to control the volume level. Support has told me to lower the volume setting in the settings but that also lowers the volume of my meeting audio. I currently have my RC audio set to 100% and I control the volume using my external speakers' volume control. That way I can control it quickly using a knob instead of going to an app setting or adjusting the Windows speaker volume.


Connecting Tone VERY Loud (Still)

Case # 13901106 I've worked with your level 2 support and they suggested I submit ANOTHER request. Please add the ability to control the volume of the ring tone when connecting to another RC user via RC Video.
Doug Artis almost 2 years ago in RingCentral Video 0 Under review