RELATED IDEAS
Long hold time call back feature
As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Thanks for sharing this idea- at this time, this is not a function of our core product, but can be found in Engage Voice and Contact Center products.
We encourage you to explore those options.
You can learn more here:
https://www.ringcentral.com/office/plansandpricing.html#cc