Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.

  • Guest
  • Nov 6 2021
  • Not Under Consideration
  • Attach files
  • Admin
    Becky Hensley commented
    8 Nov 05:34pm

    Thanks for sharing this idea- at this time, this is not a function of our core product, but can be found in Engage Voice and Contact Center products.
    We encourage you to explore those options.
    You can learn more here:
    https://www.ringcentral.com/office/plansandpricing.html#cc