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Status Will not implement
Categories RingCentral Phone
Created by Guest
Created on Nov 6, 2021

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.

  • Admin
    Becky Hensley
    Nov 8, 2021

    Thanks for sharing this idea- at this time, this is not a function of our core product, but can be found in Engage Voice and Contact Center products.
    We encourage you to explore those options.
    You can learn more here:
    https://www.ringcentral.com/office/plansandpricing.html#cc