Share your ideas with us
Make sure to check out our terms of use and how to submit and vote for products ideas
Some SMS messages are blocked due to restricted words as per CTIA guidelines - https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf
Ringcentral could have a prompt or notification that will advise users that the SMS did not go through due to the above mentioned.
Ringcentral could also have the information about the prohibited words under the Terms of Service.