Skip to Main Content
Status Implemented
Categories RingCentral Phone
Created by Megan Brauner
Created on Nov 10, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-188 Option to always enter Do Not Disturb mode when in a meeting for new RC app..

When on phone call automatically disable notification sounds (new message notifications, etc) Merged

When a user is on a phone call, it would be of great help if all notifications could automatically be muted until the phone call is over. Basically the equivalent of being in Do Not Disturb status until the phone call is ended. Our office is very active with direct and team messages, which is disruptive for a user that is on a phone call and hears the bings throughout the conversation (and the caller on the other side of the line can often hear them as well). Additionally, this would prevent a second call from ringining in the user's ear while on the phone with another call. Right now, the only work arounds are to choose a notification that is more subtle, manually put yourself in DND status each time a phone call is answered, or disable notifications all together.

Product Line RingCentral Phone