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Status Already exists
Created by Anthony Jabal
Created on Nov 11, 2021

Call queue forwarding

Forward call queue calls if not answered to another call queue.

  • Jennifer Del Rosario
    Nov 11, 2021

    Hey Anth!

    We can use an overflow set up for this.

    Please go to and look for "RingCentral Overflow Call Queue Feature Overview"

    Thank you!