Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
Forward call queue calls if not answered to another call queue.
Hey Anth!
We can use an overflow set up for this.
Please go to https://support.ringcentral.com/?language=en_US and look for "RingCentral Overflow Call Queue Feature Overview"
Thank you!