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Status Already exists
Created by Anthony Jabal
Created on Nov 11, 2021

Call queue forwarding

Forward call queue calls if not answered to another call queue.

  • Jennifer Del Rosario
    Nov 11, 2021

    Hey Anth!

    We can use an overflow set up for this.

    Please go to https://support.ringcentral.com/?language=en_US and look for "RingCentral Overflow Call Queue Feature Overview"


    Thank you!