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Status Planned
Created by Matt Hoffman
Created on Nov 10, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1948 Shared SMS were multiple users can receive and send SMS on specific number.

Text from Call Queue Number Merged

Since a call queue can receive voicemails, can they send out texts from the call queue number? Many call queues are dept numbers and would be beneficial so multiple people can monitor and respond to them.

Product Line RingCentral App