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Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on all the other devices.
Example, I call my extension my windows RC App and my mobile RC app are ringing. I click ignore call on my windows app, the call continues ringing on my mobile, If ignore is selected the call should stop on all devices.
It might be OK to silence the other devices such as Ring Central Desk phone but not the other personnel devices that are attached to that ext. For instance .... we have one extension ring to 3 personnel's cell. If I choose to decline the call I want it to continue ringing on the other person's cell. I don't want to send it directly to voicemail. I use this feature when I don't have time to answer the call and I don't want the annoying ring, but allow others to pick up the call.
There are a few others along this vein:
https://ideas.ringcentral.com/ideas/CUSTCOM-I-4743
https://ideas.ringcentral.com/ideas/CUSTCOM-I-2540
https://ideas.ringcentral.com/ideas/CUSTCOM-I-3863
Fringe:
https://ideas.ringcentral.com/ideas/CUSTCOM-I-1513
https://ideas.ringcentral.com/ideas/CUSTCOM-I-1210
https://ideas.ringcentral.com/ideas/CUSTCOM-I-1620
https://ideas.ringcentral.com/ideas/CUSTCOM-I-4400
https://ideas.ringcentral.com/ideas/CUSTCOM-I-3731