Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1976 recording system that flags calls that use inappropriate language.

Foul language search in recordings Merged

In customer service we sometime have concerns with call takers using inappropriate language. Would be great to be able to search recordings for certain words or group of words without having to listen to entire recording.
  • Guest
  • Nov 30 2021
  • Planned