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I would like to download all the phone numbers on the account inluding the serial numbers of the desk phones. As for now, we can only download the phone numbers and the make and model of the desk phones.
And do we really need a Ship to address in multiple columns i don't think we need any of those ship to columns. not sure when all the changes to e-911 address stuff is going to get put in there as well or if needed.
since reports are very limited then I also feel the SN should be included in the download user list