Skip to Main Content
Status Under review
Categories RingCentral Video
Created by Guest
Created on Dec 2, 2021

i would like to message a patient that is just entered the waiting room for a video

so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.

  • Guest
    Dec 16, 2021

    thank you. jocasta

  • Admin
    Becky Hensley
    Dec 15, 2021

    Great idea! Thanks for sharing this! We'll get this in front of the correct team!

  • Guest
    Dec 2, 2021

    so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.