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Status Already exists
Created by Guest
Created on Dec 3, 2021

remove the press 1 to answer

Remove the press 1 to answer a call thing. Every time we try to disable it it screws up the phone system

  • Davit Saghatelyan
    Reply
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    Aug 27, 2023

    This link does not mention "remove press 1 option" followed and read all of it, if someone found it, please let us know specifically, what removes the press one

  • Mary Mooney
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    Jul 25, 2023

    I followed the link provided by Jennifer but was not able to disable the press 1 to answer

  • Admin
    Jennifer Del Rosario
    Reply
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    Dec 14, 2021

    Hello Megan,

    You are currently able to disable the press 1 prompt. Learn more here: https://support.ringcentral.com/article/Disable-Prompt-to-Press-1-Before-Call-Connected.html

    Thank you!